Assistant Director of Food & Beverage

Located at Via Palestro 24 and overlooking one of Milan’s oldest parks, the Indro Montanelli Gardens, Casa Cipriani Milano evokes the elegant and comfortable atmosphere of traditional English gentlemen’s clubs, enriched with touches of Italian classicism.
The project includes 15 Rooms & Suites and a Private Club featuring a Restaurant with a spacious terrace, the Pickering Room, and the Living Room — all designed by Florentine designer Michele Bönan. Additionally, the Wellness & Fitness Center, a small oasis in the heart of the city, was conceived by Studio Apostoli.
In this unique, authentic, and refined setting, where we welcome our guests with a service of excellence rooted in over 90 years of tradition, we are currently seeking an Assistant Director of Food & Beverage to support the F&B Director in the daily management of the department, contributing to the maintenance of quality standards and the development of the guest experience
Requirements:

• Minimum of 3 years’ experience in a similar role within high-end establishments or private clubs
• Excellent organizational and managerial skills
• Strong communication abilities and a team-oriented mindset
• Attention to detail and a commitment to service excellence
• Goal-oriented with a proactive approach
• In-depth knowledge of fine dining, bar, and high-end hospitality operations
• Fluent in English; a second language is considered a plus
• Strong leadership and interpersonal skills
• Financial acumen, including budget management and financial reporting

• Assist in the day-to-day management of all F&B operations, including restaurants, bars, room service, banqueting, and catering
• Ensure consistency, quality, and excellence across all F&B outlets
• Monitor and maintain cleanliness, sanitation, and organization in all F&B areas
• Support recruitment, hiring, training, and development of F&B personnel
• Plan staff schedules and ensure adequate coverage across all F&B activities
• Evaluate performance and provide constructive feedback
• Develop and implement training programs and corrective actions as needed
• Foster a positive and collaborative work environment, encouraging teamwork and professional growth
• Ensure exceptional and equitable service for all guests by demonstrating active listening, initiative, and a proactive attitude in addressing requests, handle complaints promptly and professionally
• Monitor guest satisfaction and implement corrective measures with the F&B team
• Assist in preparing and managing the F&B budget, including forecasting, cost control, and revenue management
• Analyze financial performance and identify opportunities to enhance profitability
• Ensure compliance with financial policies and procedures
• Oversee menu planning to ensure cost-effectiveness and quality standards
• Coordinate menu tastings and presentations
• Supervise ordering, storage, and inventory of F&B supplies and equipment
• Conduct regular inventory checks to minimize waste and control costs
• Ensure compliance with health, HACCP, safety, and hygiene regulations
• Implement and enforce F&B policies to maintain a safe psychological, physical, and hygienic work environment
• Conduct regular inspections and training sessions to ensure staff adherence to safety standards
• Assist in developing and executing marketing strategies to promote F&B outlets and special events
• Track and analyze the effectiveness of promotional activities
• Collaborate with other hotel departments such as Sales, Events, and Front Office to ensure seamless service delivery
• Participate in regular management meetings and contribute to overall business strategies
• Responsible for the results of the annual employee climate survey
• Responsible for drafting and implementing the action plan based on the survey outcomes, in collaboration with departmental heads
• Ensure the safety of property and individuals, reporting any critical issues to Management
• Promote and ensure internal communication by organizing monthly departmental meetings

• Employment contract as per National Collective Agreement for the Tourism Sector
• Welfare Program
• Training and team-building activities
• Career development opportunities within the Company
• Possibility of international assignments