Cipriani Ibiza - Hostess Socialista
Ibiza, Spain
Full Time
Mid Level
Cipriani Ibiza is seeking charismatic and service-oriented Head Hostess and Hostess to join our Socialista team and deliver an exceptional guest experience during the 2025 summer season in Ibiza.
POSITION PURPOSE:
The Hostess is the first point of contact for guests at Socialista Ibiza and plays a critical role in setting the tone for the entire dining and nightlife experience. This role requires outstanding interpersonal skills, professionalism, and a passion for hospitality. The ideal candidate will possess strong organizational abilities, and the ability to remain calm and courteous in a fast-paced, high-energy environment.
Possibility of relocation in other properties of the Company, at the end of the season.
ESSENTIAL FUNCTIONS AND DUTIES:
KNOWLEDGE, EXPERIENCE, AND SKILLS:
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
INTENT AND FUNCTION OF JOB DESCRIPTIONS:
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate.
Cipriani is an equal opportunity employer
POSITION PURPOSE:
The Hostess is the first point of contact for guests at Socialista Ibiza and plays a critical role in setting the tone for the entire dining and nightlife experience. This role requires outstanding interpersonal skills, professionalism, and a passion for hospitality. The ideal candidate will possess strong organizational abilities, and the ability to remain calm and courteous in a fast-paced, high-energy environment.
Possibility of relocation in other properties of the Company, at the end of the season.
ESSENTIAL FUNCTIONS AND DUTIES:
- Greet guests warmly and professionally as they arrive, ensuring a welcoming and elegant first impression.
- Manage guest flow and seating arrangements in collaboration with floor staff to optimize table turnover and guest satisfaction.
- Handle reservations, walk-ins, and guest inquiries using the venue’s reservation system and protocol.
- Maintain a polished and composed appearance, reflecting the brand image and Company standards.
- Communicate efficiently with service staff and management to ensure a seamless dining and entertainment experience.
- Provide accurate wait times and ensure guests are attended to during any wait period.
- Be attentive to VIP guests and high-profile clientele, ensuring their expectations are met discreetly and professionally.
- Assist in maintaining the cleanliness and organization of the entrance and reception areas.
KNOWLEDGE, EXPERIENCE, AND SKILLS:
- Fluency in English is required; Fluency in Spanish or Italian is highly valued.
- Minimum of 1 year of experience in a high-end hospitality location or fine dining restaurants.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Familiarity with reservation and guest list systems is a plus.
- Passion for hospitality, with a genuine interest in creating memorable guest experiences.
- A team-oriented mindset with flexibility and a positive attitude.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
- Able to stand and move around for extended periods of time.
- Capacity to work late-night hours in a nightlife setting.
- Manual dexterity required for handling menus, guest lists, and electronic systems.
- Clear and continuous communication with colleagues, management, and guests.
- Comfortable working in a dynamic, high-energy environment with music and lighting effects.
INTENT AND FUNCTION OF JOB DESCRIPTIONS:
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate.
Cipriani is an equal opportunity employer
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